Lilian Okereke

Dynamic Professional | Financial Services, Healthcare Tech & Marketing
Abuja, NG.

About

Dynamic professional with a 2:1 degree in Banking and Finance, driving significant business impact across financial services, healthcare technology, and consulting sectors. Proven ability to manage N31M in credit facilities, support product portfolios for over 1 million enrollees, and implement AI-powered solutions to enhance operational efficiency. Adept at cultivating stakeholder relationships, coordinating cross-functional initiatives, and leveraging data and technology to achieve organizational goals in diverse environments.

Work

FarmWarehouse
|

Finance and Sales Executive

Abuja, Federal Capital Territory, Nigeria

Summary

Led financial modeling and sales initiatives, significantly boosting revenue and expanding the sales pipeline for agricultural products.

Highlights

Developed and implemented a profitability financial model for post-harvest equipment, optimizing pricing and boosting equipment revenue by 10%.

Generated and qualified over 200 high-value agricultural leads, expanding the sales pipeline by 15%.

Reduced credit risk by analyzing client creditworthiness and recovering outstanding credit through proactive engagement with hub managers and beneficiaries.

Managed departmental budget tracking and compliance, achieving a 5% reduction in budget variance.

EWT Microfinance Bank
|

Relationship Manager and Credit Analyst

Abuja, Federal Capital Territory, Nigeria

Summary

Managed client relationships and credit facilities, enhancing engagement, ensuring satisfaction, and driving platform adoption.

Highlights

Enhanced client engagement and service utilization, improving client relations and reducing friction in operations.

Ensured high customer satisfaction, fostering long-term partnerships and business retention through exceptional service.

Cultivated strong relationships with local businesses, trade associations, and community groups as a primary client contact.

Led one-on-one product training sessions for banking platforms, increasing customer adoption by 40%.

Managed the full lifecycle of credit facilities totaling N31M, ensuring efficient financial operations.

Hayok Medicare
|

Digital Marketing Specialist

Abuja, Federal Capital Territory, Nigeria

Summary

Executed digital marketing strategies for healthcare software, promoting AI-powered tools and managing a multi-brand portfolio to drive revenue growth.

Highlights

Collaborated with product and engineering teams to simplify AI messaging for health insurance products, enhancing clarity and market appeal.

Supported government-focused events, successfully pitching AI-powered insurance tools to key stakeholders.

Promoted HMO software solutions to healthcare providers and stakeholders, expanding market reach and adoption.

Managed a multi-brand portfolio, including health insurance SaaS serving over 1 million enrollees, EMR systems, and security solutions.

Contributed to the successful launch of health insurance software in Adamawa State, driving an increase in overall revenue.

Francis Consulting
|

Executive Assistant and Relationship Manager

Abuja, Federal Capital Territory, Nigeria

Summary

Provided executive support and managed client relationships, optimizing administrative functions and facilitating business development.

Highlights

Managed the CEO's calendar, including scheduling meetings, workshops, and travel, reducing time wasted by 65%.

Streamlined client onboarding processes, ensuring smooth registration and orientation for new clients.

Served as primary liaison for Delegates, Executives, and clients, contributing to a 10% increase in deals closed.

Coordinated logistics for corporate events and training sessions, ensuring seamless execution.

Leveraged Google Workspace and other platforms to optimize administrative functions and efficiency.

Paseero.ng
|

Lead Digital Marketer and Customer Support Officer

Abuja, Federal Capital Territory, Nigeria

Summary

Led digital marketing and customer support efforts, driving lead generation, content creation, and significant customer base growth.

Highlights

Engaged subscribers across email, phone, and social media channels to effectively communicate service offerings.

Managed end-to-end lead generation and customer follow-up across diverse digital channels.

Developed compelling content and executed targeted social media campaigns to boost engagement.

Optimized customer acquisition and conversion strategies through analytics and A/B testing, growing the customer base by 78%.

Excelerate
|

Marketing Data Analyst Intern

Dubai, Dubai, United Arab Emirates

Summary

Analyzed marketing data to identify underperforming campaigns, created dashboards, and presented actionable insights to senior management.

Highlights

Analyzed marketing data to identify underperforming campaigns, leading to significant cost reductions.

Developed comprehensive dashboards and reports, providing clear insights for internal stakeholders.

Presented data-driven findings and actionable recommendations to senior management, influencing strategic decisions.

Education

University of Abuja
Abuja, Federal Capital Territory, Nigeria

Bachelor (Second Class Upper Division)

Banking and Finance

Grade: 2:1

Languages

English
French

Certificates

Generative AI
Digital Marketing
Data Analytics and Visualisation

Skills

Technical Tools & Platforms

Google Workspace, CRM tools, Jira, Notion, Canva, Gen AI tools (ChatGPT, Gemini, nano banana, veo3), Google Analytics, Meta Analytics, HootSuite, Buffer, CMS platforms, Python.

Financial & Business Acumen

Risk assessment, Credit analysis, Data analysis, Report writing, Facilities management.

Professional & Soft Skills

Client engagement, Relationship management, Operational coordination, Schedule management, Time management, Priority management, Presentations, SEO, Email marketing.

Core Competencies

Detail-oriented, Analytical thinking, Strategic planning, Leadership, Project management.