Lilian Okereke

Developed and implemented a profitability financial model for post-harvest equipment, optimizing pricing and boosting equipment revenue by 10%.

Generated and qualified over 200 high-value agricultural leads, expanding the sales pipeline by 15%.

Reduced credit risk by analyzing client creditworthiness and recovering outstanding credit through proactive engagement with hub managers and beneficiaries.

Managed departmental budget tracking and compliance, achieving a 5% reduction in budget variance.

Enhanced client engagement and service utilization, improving client relations and reducing friction in operations.

Ensured high customer satisfaction, fostering long-term partnerships and business retention through exceptional service.

Cultivated strong relationships with local businesses, trade associations, and community groups as a primary client contact.

Led one-on-one product training sessions for banking platforms, increasing customer adoption by 40%.

Managed the full lifecycle of credit facilities totaling N31M, ensuring efficient financial operations.

Collaborated with product and engineering teams to simplify AI messaging for health insurance products, enhancing clarity and market appeal.

Supported government-focused events, successfully pitching AI-powered insurance tools to key stakeholders.

Promoted HMO software solutions to healthcare providers and stakeholders, expanding market reach and adoption.

Managed a multi-brand portfolio, including health insurance SaaS serving over 1 million enrollees, EMR systems, and security solutions.

Contributed to the successful launch of health insurance software in Adamawa State, driving an increase in overall revenue.

Managed the CEO's calendar, including scheduling meetings, workshops, and travel, reducing time wasted by 65%.

Streamlined client onboarding processes, ensuring smooth registration and orientation for new clients.

Served as primary liaison for Delegates, Executives, and clients, contributing to a 10% increase in deals closed.

Coordinated logistics for corporate events and training sessions, ensuring seamless execution.

Leveraged Google Workspace and other platforms to optimize administrative functions and efficiency.

Engaged subscribers across email, phone, and social media channels to effectively communicate service offerings.

Managed end-to-end lead generation and customer follow-up across diverse digital channels.

Developed compelling content and executed targeted social media campaigns to boost engagement.

Optimized customer acquisition and conversion strategies through analytics and A/B testing, growing the customer base by 78%.

Analyzed marketing data to identify underperforming campaigns, leading to significant cost reductions.

Developed comprehensive dashboards and reports, providing clear insights for internal stakeholders.

Presented data-driven findings and actionable recommendations to senior management, influencing strategic decisions.